WHAT DO OUR CUSTOMERS SAY?

  • "Thank you Arrow Fire!"

    ERIN, STERLNG PROPERTY

    You took care of my extinguisher maintenance really quickly, and it was so easy for me. I just called you up, you explained everything to me in a way that I could understand, and you sent your technician out right away. Also, your technician Steve was really nice.

    Thanks again!

  • "We have been an extremely satisfied customer for many years."

    DEBBIE, BOND BLACKTOP, INC.
    It's so refreshing to work with a company that still understands and practices great customer service. They actually contact us when it's time for our annual inspections. We have had the same technician (Steve you're awesome!!) each year so he knows exactly what we need and how we function so it's no hassle at all! Reasonable prices and great service from start to finish.
  • "I was referred to Arrow Fire by our property management and I am very pleased with the overall service."

    KATTYA, MCOCLLC
    Keith, the Technician was very friendly, professional, helpful by identifying our needs and the work was done seamlessly and promptly. Kim has been very professional and helpful as well! I am glad to have them as our new vendor and looking forward to upcoming services.
  • ASHLEY M. – PERSONAL RENTAL PROPERTY
    Everyone at Arrow Fire is very friendly, super-efficient and informative! They explain how everything works and will answer any questions you have, big or small. The technicians are professional and knowledgeable. I've always left happy and feeling safer. I'd recommend them to anyone and everyone!
  • DAMIAN R. – SHARK CITY LOCKSMITH
    This is how good as it gets! Kim is so awesome, I needed couple fire extinguishers for my home and work van and she took very good care of me. Her customer service is top notch and she's super knowledgeable and you can tell she loves what she does! She will be my go to for fire extinguishers that's for sure thank you so much Kim!
“We Would Like To Hear From You.”
ASHLEY M. – PERSONAL RENTAL PROPERTY
Everyone at Arrow Fire is very friendly, super-efficient and informative! They explain how everything works and will answer any questions you have, big or small. The technicians are professional and knowledgeable. I've always left happy and feeling safer. I'd recommend them to anyone and everyone!
DAMIAN R. – SHARK CITY LOCKSMITH
This is how good as it gets! Kim is so awesome, I needed couple fire extinguishers for my home and work van and she took very good care of me. Her customer service is top notch and she's super knowledgeable and you can tell she loves what she does! She will be my go to for fire extinguishers that's for sure thank you so much Kim!
JULIE D.
Arrow Fire Protection is a great! No wonder they been around since 1972! Kim is wonderful! She knew exactly what I needed and delivered it with excellent service. I will definitely recommend Arrow fire to everyone!
HAPREET G. BUSINESS OWNER
I have used Arrow Fire Protection both for few of my business locations. They are reliable and have an excellent customer service. I highly recommend them.
JAMIE S. – ONLINE G3
So refreshing to find an honest and trustworthy small business in our community. Excellent customer service, fair prices, and fire protection expertise - just what we needed. Kim was wonderful to work with and she knew exactly which fire extinguishers we needed to cover various areas of our new location. She helped us think through aspects of fire protection we hadn't even considered yet, too. Highly recommended!
PASCAL B.
Excellent customer experience from the secretary answering the phone, to the service guy visiting us, Thank you and looking forward seeing you next year!
P.J.S. – SOUTH BAY CHINESE GOSPEL CHURCH
They are the best. They have been serving our South Bay Chinese Gospel Church for long time. Not only they get the work done, but people are very nice and friendly. I would recommend them to all the companies in Bay Area.
REVERAND FRANCISCO – VICTORY OUTREACH HAYWARD
I want to thank you for the excellent service we have received at Arrow Fire. Your company has been a blessing for our Christian Recovery Home. We appreciate your donation and service of extinguishers each year. May God bless your company.
IRMA B. – ONE WORLD SELF DEFENSE AND FITNESS
Kim is the best! She saw what we needed and provided us with top of the line equipment immediately. Professional, knowledgeable and excellent customer service. Would highly recommend. We feel safer here at One World Self Defense and Fitness!
DEBBIE A. – COFFEE & TEA SUPERSTORE
The Arrow staff are very professional and friendly. Installation of our fire extinguisher was done very quickly and the area was kept very clean. Would definitely recommend. Thank you!
CHRISTIAN V., US MILITARY SERVICE MEMBER

2014: ARROW FIRE PROTECTION recognized as a Patriotic Employer by the Office of the Secretary of Defense”

Employer Support of the Guard and Reserve (ESGR) - Nomination Narrative: Kim Golding continues to provide me with top notch training, recognition of my military skills, and unwavering support of my military service. Ms. Golding accommodates my work schedule as it becomes influenced by the National Guard every month. Even though my availability has changed to include more training lately, Ms. Golding has been resilient and positive in her attitude towards me and my military career. Honesty and Integrity is ever-present at the work place, and Ms. Golding is one of the pillars at work, instilling and upholding these values every single day. I look forward to work and feel accomplished with my job because I know it is honest ad contributes to a healthy society.

JUDY
We appreciate your thoughtful fire protection service to our church. Thank You!
ROBERT, FACILITIES
Hello Kim, I just wanted to let you know that I have been an Arrow Fire customer for several years and I am very pleased with the customer service that I have received. Steve has serviced the portable fire extinguishers at our facility during that time and he is very professional and courteous. He is very flexible to meet our schedule and does a great job completing services in a very timely manner. Not to mention, your pricing is very reasonable and fair as well. Thanks again! Regards,
LAUREN B.
First off, you are a delight to speak with on the phone. After calling half a dozen fire extinguisher folks, you are the first person to speak clearly and to have a grasp on what I was asking for (even when I don't). Basically, for me, that was enough to stop the search and get approval from the powers-that-be at my office to move forward with your company.
MIKE WEBER, LOGISTICS DIRECTOR, EAST BAY STAND DOWN

Our charitable event called East Bay Stand Down was recently supported by Arrow Fire. We are so grateful for your help at meeting the Fire Marshal's requirements for our event. Your knowledge of what we needed was critical. Your generous donation wonderful. Thank you.

JINX KIDD, HOUSE ELECTRICIAN, GOLDEN GATE THEATRE

Arrow Could not have been more helpful in helping me find exactly what I needed.

Kim went beyond the call of duty. Delivery on time, as ordered, and on quote! I can't say enough about the terrific service, and willingness to help.

CORY GIN, ARCHITECT
Many kudos to Arrow Fire for their expedient service and ability to fit me into their schedule, Thanks Kim and Ambrose for your personal service.
MIKE, ENGINEER
Keith and Ambrose did a great job today and its been super easy working with you. You earn 6 gold stars! Thanks!
BOB
I appreciate how well your staff was able to answer my questions. I needed help with my sprinkler system and wasn't really sure what to do. You helped guide me through an unfamiliar process, and made it easy. Thank You!
MANNY C., MANAGER
Arrow Fire offered us the best customer service and was very responsive towards our needs. The service technician was very courteous and detailed in his work. It was a great pleasure working with Kim and the whole organization at Arrow Fire.